Terms of
sale.

The Used Car Buyers: Terms of Sale (version 2026-11-05)

These terms apply when you sell a vehicle to The Drivers Gallery Ltd (company no. 13126742) trading as The Used Car Buyers ("we", "us"). Nothing in them affects your legal rights that cannot be excluded.

1. Your price. The price we show you online or by phone is based on the information you give us about the vehicle and on the vehicle's official records. It is guaranteed for 7 days (the date is shown with the price) provided the vehicle is as you described it. If you book a collection or drop-off day after that, we hold your price until that day (up to 14 days from the date of the price). We don't charge any fee.

2. Checking the vehicle. Before we buy, our driver or buyer checks the vehicle against your description: identity (V5C, VIN, your photo ID), mileage, service history, keys, condition inside and out, warning lights, tyres, a short drive where possible, and the records (MOT, DVLA, finance and history check). If everything matches, the price stands.

3. If something is different. If the vehicle differs from your description (for example fewer keys, missing service history, damage or faults not mentioned, a higher mileage, a write-off or finance record), we'll show you exactly what we found and what each item changes in the price before you decide. You can accept the new price or keep your vehicle: you owe us nothing either way. We won't reduce the price for anything you told us about.

4. What you confirm. By signing the purchase agreement you confirm that: (a) you are the registered keeper named on the V5C, or you have told us truthfully whose name is on it and you have the owner's authority to sell; (b) the vehicle is yours to sell, is not stolen and is not subject to any finance, lease, hire purchase, logbook loan or other charge except the finance you have told us about; (c) the vehicle has not been declared an insurance total loss (written off) unless you have told us; (d) the mileage shown is genuine as far as you know; (e) everything you told us about the vehicle is true to the best of your knowledge; (f) you will hand over the V5C, all keys, the service history and the locking-wheel-nut key with the vehicle, and nothing of yours is left in it.

5. Payment. We pay by bank transfer to a UK bank account in your name (or the registered keeper's/business's name shown on the V5C), before the vehicle leaves you, once the agreement is signed and our identity and history checks are complete. We never pay or accept cash. We can't pay a third party's account. If your bank's name check doesn't match the name on the V5C we'll pause and speak to you.

6. Finance. If the vehicle has finance, you must give us the finance company's current settlement figure (we can request it with you). We pay the settlement directly to the finance company and pay you the balance. The settlement figure changes daily; if it has gone up by the day we buy, the difference comes off the balance due to you. If the settlement is more than our price, you pay us the difference by bank transfer on the day, once we have checked the vehicle, and we pay off the whole finance with your lender.

7. V5C logbook and private plates. We normally need the V5C at handover. If a new one is on its way from DVLA, we still pay the full price, but £250 of it once you've sent us a photo of the new V5C; the rest is paid before the vehicle leaves you. If you're keeping a private number plate, take it off the vehicle on gov.uk before the day (the plate must be off before we pay); DVLA then sends you a new V5C, which follows the vehicle, and the same applies: £250 of the price once you've sent us a photo of it. If the V5C is lost, one of our buyers talks it through with you before we agree a price.

8. Telling DVLA. As the registered keeper you must tell DVLA you have sold the vehicle to a motor trader. Our driver can do this with you online on the day using your V5C document reference number, or you can use the yellow "sold to the motor trade" slip (V5C/3). Until DVLA is told, fines and tax notices stay in your name. Any refund of road tax goes to you from DVLA.

9. Ownership and risk. Ownership of the vehicle passes to us when our payment has been sent to your account and the vehicle, keys and documents have been handed over. Risk of loss or damage passes at the same time. You remain responsible for the vehicle, its insurance and tax until then.

10. After the sale. If, after we have paid, we find that the vehicle was stolen, subject to undisclosed finance or a charge, an undeclared write-off, had its mileage altered, or was otherwise not as you confirmed in clause 4, you agree to repay the amount we have lost as a result (up to the price we paid and our reasonable costs). We may also report the matter to the police where a crime has been committed.

11. VAT-registered sellers. If you are VAT-registered and the vehicle is a business asset, the price shown is before VAT. We pay VAT on top only against a valid VAT invoice from you showing your VAT number, which we check with HMRC before paying.

12. Your information. We use your information as set out in our Privacy Notice (theusedcarbuyers.co.uk/privacy.html). Your signature is captured electronically and we keep a record of the time, the internet address and the device it was signed from.

13. Changes, cancellation and problems. You can change your mind at any time before the vehicle is handed over and paid for, at no cost. If you're unhappy with anything, call 07737 531183 or email sellmycar@theusedcarbuyers.co.uk and we'll try to put it right; you can also contact Citizens Advice or your local Trading Standards.

14. Law. These terms and the purchase agreement are governed by the law of England and Wales and the courts of England and Wales (or Scotland/Northern Ireland if you live there).